FAQ
1. What are your shipping options and delivery times?
We ship from our warehouse in the United States to all 50 states.
- Express Shipping: 3–6 business days – $20
- Free Shipping: 7–14 business days – $0
- Free Standard Shipping: 7–14 business days – $0
- Standard Shipping: 7–14 business days – $10
Orders are typically processed and shipped within 1–2 business days.
2. Do you offer free shipping?
Yes! We offer Free Shipping (7–14 business days) on qualifying orders. The shipping cost will be clearly shown at checkout.
3. How long will it take to receive my order?
Most customers receive their orders within 7–14 business days with standard or free shipping. Choose Express Shipping if you need it faster.
4. What is your return policy?
We accept returns within 30 days of delivery. The fan must be unused, in original packaging, and in new condition. Customers are responsible for return shipping costs. Refunds will be processed after inspection.
5. Are your mini fans powerful?
Yes. Our fans are designed with strong motors to deliver refreshing airflow while remaining compact and portable.
6. How long does the battery last?
Battery life varies by model (typically 4–12 hours on a single charge). Exact runtime is listed on each product page.
7. Are the fans quiet?
Yes. Most models operate at low noise levels, making them suitable for bedrooms, offices, libraries, and study areas.
8. Are they USB rechargeable?
Yes. Most of our mini fans are USB rechargeable with built-in lithium batteries for convenient use anywhere.
9. Are the fans suitable for travel?
Yes. We offer compact, foldable, and handheld fans that are lightweight and perfect for commuting, travel, and outdoor activities.
10. Do the fans have multiple speed settings?
Yes. Most models offer 2–4 speed settings so you can adjust the airflow to your preference.
11. Are the fans safe for kids?
Yes. Our fans have protective grilles and are designed with safety in mind. Many are popular for use with strollers and children’s rooms.
12. Do you ship internationally?
Currently, we only ship within the United States.
13. How can I track my order?
You will receive a tracking number via email once your order ships. You can also track your order in your account under “Order History”.
14. What if my fan arrives damaged or defective?
Please contact us within 48 hours with clear photos. We will quickly arrange a replacement or full refund.
15. Can I cancel my order?
Yes, you can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible.